# UI strings URL: https://better-helpdesk.com/docs/customize/strings/ Every string key of the widget and the agent UI, with its English, German, French and Italian text. The widget, `HelpdeskConversations`, the agent UI and the rating page under `basePath` share one table of strings per language. The table below is read from the package's source when this site is built. `HelpdeskAdmin` takes [`messages`](/docs/inbox/agent-ui#props), which replaces the text of any key the agent UI shows. Nothing else takes overrides: the widget, `HelpdeskConversations` and the rating page always show the text below. [Change and translate the wording](/docs/customize/languages) covers the copy your config gives instead. `{name}`, `{count}` and the other words in braces are placeholders, filled in when the string is shown. A key that is not in the table shows its last segment: `stage.trial` shows as `trial`. The agent UI looks up a conversation type under `agentType.` and a lead or deal stage under `stage.`, so `messages` can name the ones you add; the widget looks up a type under `type.`, and shows a type of your own by its key.